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Common Billing Questions

Why did I receive more than one bill?

A patient who receives services from Physicians Surgical Hospitals may receive more than one billing statement for those services. You will receive a hospital billing statement for the services that were rendered to you at the hospital as well as a separate bill for any radiology, cardiology, anesthesia, or other physician services.

When you receive a billing statement from a radiologist, it is normally for the reading or interpretation of an x-ray. A billing statement from a cardiologist is normally for reading or interpretation of an EKG.  A billing statement from a pathologist is normally for the reading of a tissue or fluid sample sent for further studies.
 

How can I pay my bill?

Physicians Surgical Hospitals offers several convenient ways for you to pay your bill, and accepts MasterCard, VISA and American Express credit cards.

  1. Phone - Call the Business Office at (806) 351-3555 during business hours, Monday through Friday, 8a.m. and 5p.m.
  2. Mail - Follow the instructions on your bill or statement. Mail your payment to:
Physicians Surgical Hospitals
P.O. Box 90502
Amarillo, TX 79105


Where can I pay my bill?

Payments can be made at any of the locations below. You can also mail or phone-in your payment.

Panhandle Surgical Hospital
7100 W. 9th Avenue
Amarillo, TX 79106

 
Quail Creek Surgical Hospital
6819 Plum Creek Drive
Amarillo, TX 79124


What if I can't pay my bill?

Following your surgery, if you are unable to pay your remaining balance, please contact our Business Office at (806) 351-3555 as soon as possible to o speak with a Financial Counselor to make payment arrangements or discuss financial assistance. 
 

Can I combine my accounts and make payment arrangements?

If a patient has multiple accounts with Physicians Surgical Hospitals, it is possible to combine accounts for payment arrangements after any applicable insurance payments have been received. All accounts must have current balances and must not have been placed with a collection agency.

For more information you may contact the Business Office at (806) 351-3555.


How can I get additional information concerning my coverage by Medicare?

You can call 1-800-MEDICARE or visit www.medicare.gov to get help with your Medicare questions.